AWWN – Service Booking Terms of Use

By booking a service through the AWWN (Arab Women Wellbeing Network) platform, you agree to the following terms:

1. Role of AWWN

AWWN is a digital platform that connects users with independent third-party service providers.
AWWN does not provide medical, legal, therapeutic, or professional services itself and is not responsible for the advice, services, or outcomes delivered by providers.

2. Independent Service Providers

All services are delivered by independent professionals who are solely responsible for:

• the accuracy of their advice,
• the quality of their services,
• compliance with professional, ethical, and legal standards.

AWWN does not guarantee outcomes or results from any service booked.

3. Booking & Payment

• Payments are processed securely via the AWWN platform.
• AWWN may charge a platform commission as part of the booking.
• Prices, session length, and service scope are set by the provider.

4. Cancellations & Rescheduling

• Cancellation and rescheduling policies are defined by each provider and shown at booking.
• Missed sessions or late cancellations may not be refundable.
• AWWN is not responsible for provider availability changes.

5. Medical, Legal & Emergency Disclaimer

Services provided through AWWN:

• are not a substitute for emergency services,
• are not crisis or emergency care,
• should not be used in urgent or life-threatening situations.

If you are in immediate danger, please contact local emergency services.

6. Data & Privacy

Your personal information is handled in accordance with AWWN’s Privacy Policy.
AWWN does not store detailed session content.

7. Limitation of Liability

To the maximum extent permitted by law, AWWN shall not be liable for:

• advice or actions of service providers,
• indirect or consequential losses,
• dissatisfaction with service outcomes.

By proceeding with your booking, you confirm that you understand and accept these terms.